MATRIX

Automations

Operational systems for growth, support and reporting

Automation playbooks built for support, lead routing, reporting and commercial operations.

2-5 weeks · USD 2,500-6,000

Retail automation

Flows for cart recovery, customer support, reporting and promotions.

  • Cart recovery and follow-up
  • Pricing and stock reporting
  • WhatsApp and CRM integration

3-6 weeks · USD 3,000-8,000

Fintech automation

Alerts, scoring and operational reporting for growth and risk teams.

  • Operational and compliance alerts
  • Lead and account scoring
  • Executive dashboards and handoff

Selection criteria

Automate a stable decision, not a confused process

A strong candidate has a recognizable input, rules the team can explain, a verifiable result, and enough volume to justify integration. If every case becomes a different exception, simplify the process first. The right blueprint shows source systems, transformations, owners, and what happens when a step fails.

Before building, record a baseline for the manual work. Then compare time, errors, coverage, and operating cost. Delivery should include observability, human review where appropriate, and a safe path back to the previous workflow, so the automation can improve without becoming a black box.

  • • Defined input and output
  • • Clear operational owner
  • • Before-and-after metric
  • • Logging, review, and rollback
Help & support